FAQ

Kai is a conversational coach powered by AI and enhanced with real, trained people. That means that some of what you receive is automated messages based on your input, while other times you will talk directly to a human to help you with your goals.

Currently Kai is available on WhatsApp, Facebook and iMessage. We are currently in the process of adding more platforms and building an app.

Sharing your innermost thoughts and emotions with a stranger can seem a little weird at first, so it’s super important for us to support the highest standard of privacy. Without it, we wouldn’t be able to do the work of helping you get mindful and focused on what matters.

When you start your journey with Kai, we ask you for your name and time zone to associate them with your account in a secure and encrypted database.

The contents of your conversations with Kai never have (and never will) be shared with third parties.

Internally, parts of conversations may be viewed anonymously by our trained companions who work with you to help you achieve your goals, and for Kai’s training and improvement purposes only.

The humans powering Kai are trained in specific methodologies to help them understand each user’s needs and priorities, as well as helping users evaluate their progress.

You can end your relationship with Kai at any time, directly in the conversation. Simply tell Kai you want to stop the service and your data and information will be removed, and Kai will stop sending messages.

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